Logo viloni

Privacy Policy

Last updated: July 16, 2025

 

Introduction

This Privacy Policy explains how Viloni GmbH (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website https://viloni.io (the “Service”).

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) as well as the revised Swiss Federal Act on Data Protection (revFADP, effective September 1, 2023).

We may amend this Privacy Policy at any time without prior notice and will publish the revised version on the Service. The revised Policy will become effective upon publication, unless otherwise stated. We recommend that you review this page regularly.  


Contact

Responsible
Viloni GmbH
Address as per imprint

E-mail: [email protected]

 

Data Collection and Processing

Information We Collect

We may collect and process the following personal data from you:

  • Name

  • E-mail address

  • Social media profiles

  • Date of birth

  • Address

  • IP address

  • Device and browser information

  • Website usage data (pages viewed, length of visit, clicks)

  • Referral source (how you found our website)

  • Data provided via contact forms (e.g. name, e-mail address, message)

  • Data provided in the context of competitions (e.g. name, e-mail address, address, age)

How We Use Your Information

We use the data collected for the following purposes:

  • Marketing and promotion

  • Publication of testimonials (with your consent)

  • Collection of customer feedback

  • Customer support

  • Administrative communication

  • Targeted advertising

  • Security and protection of the website

  • Dispute resolution

  • Analysis and improvement of our services

  • Processing of contact requests

If we wish to use your information for any other purpose, we will ask for your explicit consent beforehand and use your data only for the purpose(s) you have agreed to – unless we are legally required to process it otherwise. 

How We Share Your Information

We only pass on your personal data to third parties in the following cases and only to the extent necessary:

  • Advertising service providers (e.g. Meta, Google)

  • Sponsors and marketing agencies

  • Legal and supervisory authorities

  • Analysis and tracking service provider

  • Service provider for data processing and storage

These third parties are obliged to use the personal data exclusively for the purposes for which they were transmitted and not to retain the data for longer than is necessary for the fulfillment of these purposes.

In addition, we may disclose your personal data:

  1. to comply with applicable laws, regulations, court orders or other legal proceedings,

  2. to enforce our agreements with you (including this Privacy Policy),

  3. to respond to claims that your use of our service infringes third party rights.

If our company merges with or is acquired by another company, your personal data may be one of the transferred assets.

Legal Basis for Processing

We process personal data on the basis of:

  • your consent (Art. 6 para. 1 lit. a GDPR), if applicable

  • our legitimate interests (Art. 6 para. 1 lit. f GDPR), e.g. analysis, marketing, security

  • Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR)

Use of Third-Party Services

Google Analytics 4

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to collect information about the use of our website. The data may be transferred to the USA. We have activated IP anonymization so that your IP address is shortened within the EU or EEA before it is transferred to the USA.

Details: https://policies.google.com/privacy


Google Tag Manager

Our website uses Google Tag Manager to centrally manage marketing and tracking tags. The service itself does not collect any personal data, but can trigger tools that collect data.

Details: https://policies.google.com/privacy


Facebook Pixel (Meta Pixel)

We use the Meta Pixel from Meta Platforms Ireland Ltd. to measure the effectiveness of our Instagram and Facebook advertising campaigns. This allows website visitors to be recognized when they use Instagram or Facebook.

Details: https://www.facebook.com/privacy/policy


Hosting & CMS (WordPress / Elementor)

Our website is based on WordPress and is designed with Elementor and Elementor Pro. Technically necessary data (e.g. IP addresses, server log files) may be processed by hosting providers and plugins in order to ensure the secure operation of the website.  


Cookies

Our website uses cookies. Details can be found in our Cookie Policy.


Data Retention

We only store personal data for as long as is necessary for the purposes of processing or as long as we are legally obliged to do so. 


Data Transfers

Some of the services mentioned transfer data to countries without an equivalent level of data protection (e.g., the United States). In such cases, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses) to protect your data.  


Your Rights

You have the right:

  • to information about your personal data

  • Correction of incorrect or incomplete data

  • Deletion of your data

  • Restriction of processing

  • Objection to certain processing operations

  • Revocation of consents granted

  • Complaint to a supervisory authority

To exercise your rights, please contact us at: [email protected]


Data Security

We use technical and organizational measures to protect your personal data from unauthorized access, loss or misuse.


Changes to This Privacy Policy

We reserve the right to update this privacy policy if necessary. The version published on this website applies in each case.